Currently trying to set-up eMail client. Sent mail ends up in server of previous Hosting provider. What needs to happen so that mail is properly directed ? Tha


rankis laptop
Asked:
2013-02-19 4:08 pm EST

Hits: 330

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by User

0

Scott
Staff
10,075 Points
2013-02-19 4:59 pm EST
Hello rankis laptop,

The issue is that the domain you are testing is not yet pointed to our name servers. You can send email out since it is local to your server, however publicly, the domain is still pointing to your other host.

Once you point the domain to our nameservers (ns.inmotionhosting.com and ns2.inmotionhosting.com), within 24 hours the email addresses will function both ways.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?
Write New!
Do you want to publish a tutorial to our support center?

News / Announcements

SSL Certficate Warnings
Updated 2014-04-14 11:34 am EST
Hits: 1973
Heartbleed 0-day OpenSSL security bug
Updated 2014-04-14 04:43 pm EST
Hits: 5226

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!