Currently trying to set-up eMail client. Sent mail ends up in server of previous Hosting provider. What needs to happen so that mail is properly directed ? Tha


rankis laptop
Asked:
2013-02-19 8:08 pm

Hits: 127

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by User

0

Scott
2013-02-19 8:59 pm
Hello rankis laptop,

The issue is that the domain you are testing is not yet pointed to our name servers. You can send email out since it is local to your server, however publicly, the domain is still pointing to your other host.

Once you point the domain to our nameservers (ns.inmotionhosting.com and ns2.inmotionhosting.com), within 24 hours the email addresses will function both ways.

Best Regards,
Scott M

You must login before you can post a comment about this answer.
Like this Question?

Support Center Login

Latest Questions

If you need some help, submit your question to our Community!
We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)
Ask a Question!
Recent Questions
  1. Unable to block .RU domains
  2. Email logs - where shall I find log on who, when, IP address, has open a connection
  3. Creating a Cname
Browse other questions

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!