12 months trouble free then for past two weeks failure messages


JAC8015
Asked:
2012-11-20 6:21 am EST

Hits: 450
SMTP error from remote mail server after initial connection:
host mx.terraempresas.com.br [208.84.244.133]:
450 4.7.1 Client host rejected: cannot find your hostname, [66.117.0.49]:
retry timeout exceeded

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johnpaulb-imhs1
Staff
5,495 Points
2012-11-20 9:09 am EST
Hello JAC8015,

Thank you for your question regarding bounced emails. There are many reasons why an email will bounce back, so they are handled on a case-by-case-basis.

Please forward the full bounced email to support@inmotionhosting.com, which will create a ticket. Tech Support will review the full header, and bounced message then reply with a resolution.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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