InMotion Hosting Support Center

The mod_security error on the server?

Category: Drupal

InMotionFans
n/a Points
Asked:
2013-09-30 10:06 am EST

Hits: 525
Hi,

I have write an file upload form on my website. And this is working properly in the case of image files and i have checked the log files and there is no issue. But when i try to upload a video file it show me an error on log file like

""ModSecurity: Input filter: Failed to create temporary file: /tmp/mod_security/20130930-064839-UkmBNtjCpcIAABWiE64AAAAB-request_body-brFmSI [hostname "beta.altiustestprep.com"] [uri "/study_videos/6"] [unique_id "UkmBNtjCpcIAABWiE64AAAAB"]".

When i search google ot says that it is due to additional mod_security written by the hosting team. So can you please help me to fix this issue on my server?

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OTHER ANSWERS

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JeffMa
Staff
11,186 Points
2013-09-30 10:18 am EST
Unfortunately, we cannot make any changes to your account via this public forum, but you can contact support to disable an individual mod_security rule within a VPS or dedicated server environment. If you are on a shared hosting plan, you may disable mod_security within your cPanel.

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