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Category: Domain Names

ness1610
Asked:
2013-04-03 7:01 pm EST

Hits: 449
Hello,
We would like to cancel/stop auto renewal for the following domain. When I log into amp I don't see the grey X under the action section. If you need any information please let me know.

- aprilstormthedesigner.com
- aprilthedesigner.com
- oneforblood.com
- infinityshift.com

Thanks,
Chris

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Arn
Staff
17,331 Points
2013-04-03 7:41 pm EST
Hello Ness1610,

I'm sorry to hear that you wish to cancel or stop renewal of your domain. Was there anything we can do to help stop the cancellation? If there is a technical issue and you need assistance in order to resolve an issue that is leading to the cancellation, then please let us know and we would be happy provide some assistance if possible.

If you need to proceed with the cancellation, then you will need to contact Billing (during normal business hours), or Technical Support to request the cancellation of the subscription.

If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.

Regards,

Arnel C.
Community Support

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