I just purchased an additional domain - an alternative spelling of the last name "aitken" that appears in my primary domain. I intend it to be a parked domain (I think that's the right term). But I do not see the new domain in my AMP.

Category: Domain Names

saitken
Asked:
2013-04-10 6:06 pm EST

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Arn
Staff
17,331 Points
2013-04-10 9:58 pm EST
Hello Saitken,

It's possible that you registered the domain name not with us or in a separate account. I reviewed your account with us and I only see ONE domain name listed as being registered. If you're trying to register another name and use it (even as a parked domain) in our hosting service, then the name servers will need to point our hosting. Here's an article that may help with understanding name servers:

Updating your Domain Name server

And you are using the term "parked domain" correctly. Basically, it's a re-direct to the main site. This is often done to cover spelling variations of a domain.

If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.

Regards,

Arnel C.
Community Support

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Hello Saitken,

Apologies - I had another part to this reply, and for some reason missed part of it. You do NOT see the domain in the Domain Management area either because you probably registered it with another domain registrar. This isn't a problem. As long the name servers are pointed to our hosting, then the re-direct can be set. If you need to change the name servers and domain registration was not with us, you will need to speak with the domain registrar that you used.

.If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.

Regards,

Arnel C.
Community Support
Arn
17,331 Points
Staff
2013-04-10 10:03 pm EST
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