Changed the primary domain and then changed it again

Category: Domain Names

InMotionFans
n/a Points
Asked:
2013-10-07 3:30 pm EST

Hits: 558
Now neither domain name is working. How long does it take for this to be in effect? The first change was instant. Is there something else I need to do to get this back? The Domain panel is showing the correct url as the primary domain.

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

Arn
Staff
16,659 Points
2013-10-07 4:55 pm EST
Hello,

Sorry to hear you're having problems with the domain name. The main issue is what is known as domain propagation. When you change a domain name, it can typically take up to 24 hours for the name to be updated on the internet servers. Since you changed it once, the propagation probably occurred quickly, but then you changed it back, and the request to change has happened again - requiring the servers to update again. The update -like all DNS updates - require up to 24 hours before you see it take effect.

Apologies again for the confusion - please let us know if you have any further questions or comments.

Regards,
Arnel C.

You must login before you can post a comment about this answer.

Like this Question?

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!