InMotion Hosting Support Center

How do I let a domain expire?

Category: Domain Names

JoshPSU
Asked:
2013-07-03 1:29 pm EST

Hits: 1,544
I'm trying to cancel a domain, but I can't figure out how to remove the automatic billing for it.

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John-Paul
Staff
30,246 Points
2013-07-03 2:13 pm EST
Hello JoshPSU,

You can set a domain to expire in AMP, here is a link to a walk-through article we have in our Support Center.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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"Set to expire" is not one of the options. I only see "Renew", "Print Invoice", and "Set Renewal Reminder."

For my primary domain, there are more options, but none of them say "Set to Expire."
JoshPSU
8 Points
2013-07-03 2:25 pm EST
Hello JoshPSU,

I updated the original answer with a link to a walk through guide. If you do not see the gray 'X' available for cancelling, I recommend contacting live support, so they can set it to expire for you.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
John-Paul
30,246 Points
Staff
2013-07-03 2:56 pm EST
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