Cancelling of domain

Category: Domain Names

thekaizer
Asked:
2012-10-05 12:47 pm EST

Hits: 650
Hey, I did not know that my domain will auto renew and it just did. I did not want to renew this domain and it auto renewed for me. I want to cancel it and get my refund back, how do I go about doing it?

Thank you. Awaiting for your prompt response.

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Arn
Staff
16,565 Points
2012-10-05 2:03 pm EST
Hello TheKaizer,

We're sorry to hear that you wish to cancel the account. You need to contact live support or our billing team to have the cancellation request processed. Make sure you have your verification information (last 4 digits of credit card or AMP password). Did you require any technical assistance that may help resolve an issue? If so, please let us know and we would be happy to help!

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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