Addon domain is redirecting to a specific file

Category: Domain Names

ngbutler
Asked:
2011-10-16 6:05 pm

Hits: 12,264
Hello, my addon domain of normalfolk.ca became broken after attempting to use simplescripts to save time while setting up a test social site.

now any use of the domain redirects to root/install.php

i've checked all the .htaccess files and can not find the culprit, I am now thinking it is an apache issue?

**EDIT**

here is the .htaccess from the public root

# To set your custom php.ini, add the following line to this file:
# /home/yourusername/path/to/php.ini

# BEGIN WordPress

# END WordPress

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by InMotion Hosting staff

0

Tim S.
2011-10-17 1:09 pm
hi ngbutler,

Thanks for posting your question. I'm more than happy to assist you with it today. I suspected it was a re-direct written in the .htaccess file in the add-on domains root folder. I renamed the .htaccess file to .htaccess.old and reloaded your website without error. I have renamed it back correctly, so when you visit the site it will still appear to not load correctly.

I would review the .htaccess rules you have to find the specific culprit.

Let me know if you need further assistance.

Thanks!

Tim S.

You must login before you can post a comment about this answer.

OTHER ANSWERS

0

BradM
2011-10-16 8:10 pm
Hi ngbutler,

When I visit your index.php file, the redirect loop does not happen:
http://normalfolk.ca/index.php

I also tested index.html and index.htm, but those pages don't seem to exist.

What I'm thinking is that there is a bad redirect setup in your .htaccess file. Can you update your question or post in the comments the code that is in your public_html/.htaccess file?

Thanks,
- Brad

You must login before you can post a comment about this answer.
Like this Question?

Support Center Login

Latest Questions

If you need some help, submit your question to our Community!
We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)
Ask a Question!
Recent Questions
  1. I can't access my website
  2. we-creation.com server down
  3. How do I delete the DNS entry?
Browse other questions

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!