InMotion Hosting Support Center

Account Renewal Cancellation

Category: Domain Names
2013-04-09 12:44 am EST

Hits: 839
I have received email renewal notices for an account that I thought I cancelled last year. The active subscriptions domains show up as "" and "". I do not want to renew these domains. Are they canceled, or will they cancel if not renewed? I do not want to renew them and I do not want automatic renewal. I no longer want these domains. Please let me know the status and how to make sure they are not renewed. Thank you. Michael Sawaya

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Hot to cancel the account renew?
0 Points
2015-05-09 10:09 am EST



18,906 Points
2013-04-09 8:47 am EST
Hello Michael,

Thank you for your request. Since this is a public forum, for security purposes any personal requests should be directed to our Live Technical support department. They are available 24/7 365 days a year.

If you have any further questions, feel free to post them below.
Thank you,


You must login before you can post a comment about this answer.

Hello fabio.tsuzuki,

Thank you for contacting us today. All Bill items autorenew by default, please contact Live Support, so they can assist you further.

Thank you,
18,906 Points
2015-05-11 12:52 pm EST
Like this Question?

Support Center Login

Social Media Login

Social Login Joomla

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!