need help with nameservers


penaduny
Asked:
2013-08-05 11:59 am EST

Hits: 748
my wife and i got this domain for a book that we wrote.

our publishing company made us a website. they gave us the nameservers and our IP for the site they're hosting for us, i just have no idea where to put them...

I tried editing the dns, but it hasn't been working for me.

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any help you could give me would be awesome!

and thank you in advance :)
penaduny
5 Points
2013-08-05 11:59 am EST

OTHER ANSWERS

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Arn
Staff
15,484 Points
2013-08-05 1:35 pm EST
Hello Penaduny,

Sorry for the confusion you're having with setting the name servers. If you are using our hosting service, and the domain name is under our control, then you can edit the name servers in the Account Management Panel (AMP). For a step-by-step instruction on how to do this, check our tutorial: Changing domain nameservers in AMP. There's also a video there that will help you understand the process.

I hope this helps to answer your question! Please let us know if you require further assistance.

Regards,
Arnel C.

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