Change DNS for site to point at different provider


luv2ride
Asked:
2012-11-01 2:08 pm

Hits: 316
<div>Trying to add an A record for WWW.stoppintime.com to point at 64.62.158.18 as I am moving my site to Zenfolio. I get an error message "You must have the zoneedit feature to take this action. You currently only have the simplezoneedit feature" How should I approach this</div>

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jamesr
2012-11-01 2:34 pm
Thank you for your question luv2ride!

The zoneedit features are not enabled on shared server. Unfortunately, on the shared servers, our systems support will not enable it. Any DNS change not available in the Simple DNS zone editor will need to be submitted to support at the following email address:

support@inmotionhosting.com.

Include the domain on the account and verify with the last 4 of the credit card number or the current AMP password in the email. Include the DNS changes you need done and they will change them ASAP.

take Care!

James R

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