Export import module is not working while entering data Manually

Category: Databases

Ruchika
Asked:
2013-09-03 8:11 am EST

Hits: 238
HI,

T Bulk upload when I am trying to add products in xlsx file with category field having value product is shown on product folder but it is not getting linked with category and not shown under category. Although if I am adding product from admin panel manually it is coming under category menu. Can you suggest what is the issue.
Thanks
Ruchika

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Arn
Staff
17,905 Points
2013-09-03 11:42 am EST
Hello Ruchika,

Sorry to hear that you're having problems with the Export/import module. We would like to help, but you need to specify the application where the export/import module is coming from. Normally, export or import problems occur because whatever you're exporting or importing does NOT match the database fields. That usually need to match.

Please provide some further information on the issue so that we can investigate the issue more appropriately. If you have an account with us, we could also use that information if you wish for us to look directly at what you have loaded.

Kindest regards,
Arnel C.

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