File manager

Category: Cyberduck

Lucy
Asked:
2011-10-15 12:25 pm EST

Hits: 12,909
I'm very new and am having problems understanding this.Sorry!

Q1: When I open the file manager (public-html) it doesn't show files, but when I open Legacy file manager, I can see and edit my files. Why can't I edit in the file manager?
Q2: When I make changes in the legacy file manager, why don't the changes reflect automatically on my website?
Q3: Why do I need ftp?

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by InMotion Hosting staff

0

BradM
Staff
5,399 Points
2011-10-16 4:05 pm EST
Hi Lucy,

Q1: When I open the file manager (public-html) it doesn't show files, but when I open Legacy file manager, I can see and edit my files. Why can't I edit in the file manager?

This is a very good question. You should be able to use both the newer and the legacy File Manager to view and edit your files. At first thought I was thinking this was a permissions issue (have you recently modified file / folder permissions?), but if it was the the same issue should be affecting both file managers.

Can you update your question or post in the comments your domain name so we can review further?


Q2: When I make changes in the legacy file manager, why don't the changes reflect automatically on my website?

The changes made in your file manager are immediate. If you do not see the changes, most likely it is a caching issue. Trying visiting the changed page in your browser and then hit the refresh button to grab a fresh copy of the page.

Q3: Why do I need ftp?

You don't. Most users use either FTP or they use the File Manager, it is not required to use both. FTP is faster when you're uploading / downloading files in bulk, but it does require that you download and configure an ftp client. File Manager is convenient when dealing with only one or two files because it is fast, plus it includes a built in file editor.

I hope this helps! Let us know if you have any further questions.

Thanks,
- Brad

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!