InMotion Hosting Support Center

cPanel SSL Login warning : site's identity can't be verified

Category: Cpanel

2011-12-30 1:23 pm EST

Hits: 1,461
I'm on Firefox, and I'm trying to log into the control panel. When I do, I get a warning page with the following text:

You have asked Firefox to connect
securely to, but we can't confirm that your connection is secure.
Normally, when you try to connect securely,
sites will present trusted identification to prove that you are
going to the right place. However, this site's identity can't be verified.

Is there a known reason this is popping up? Should I be concerned?

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Best answer chosen by InMotion Hosting staff


Tim S
11,563 Points
2011-12-30 1:37 pm EST
Hi brainssm,

Thanks for posting your question on the support center. I'm more than happy to assist you today. It seems like you are trying to connect to cPanel over SSL. If you do not have an SSL installed then you'll get this warning. What is the URL you are trying to access cPanel with?

For more information on SSL and HTTPS please see the link below:
What is SSL
How do I obtain a SSL?

If you need further assistance please feel free to contact us.


Tim S

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