says i don't have any installs and also says there is somehing in my root folder?

Category: Cpanel

Jacquelyn
Asked:
2013-02-05 8:16 pm EST

Hits: 245
Uninstalled wordpress - tried to install dolphin. Getting a “You cannot install more than one script in the root directory of a domain" error msg. I've looked at the page http://www.inmotionhosting.com/support/website/cpanel/how-to-solve-a-you-cannot-install-more-than-one-script-in-the-root-directory-of-a-domainq-error
But, that's not helping.

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Arn
Staff
18,539 Points
2013-02-05 8:57 pm EST
Jacquelyn,

I tested the installation using your account and it worked. The only problem was the .htaccess file. I set it to overwrite the .htaccess (as per Softaculous on screen directions) and the installation worked with no problems. I did remove the installation after testing.

When you set up the installation, if you're trying to install to the default directory (using your primary domain name), then you need to leave the directory option blank.

For more information on Softaculous installs:

How to Install using Softaculous

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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