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Please reset C-Panel user I.D name.

Category: Cpanel

2013-03-21 12:23 am EST

Hits: 299
I am afraid I have forgotten my user i.d name for The system does not recognize my password or user name which I thought should be listed as admin. I have already reset the password twice to verify that was not the issue. - Thanks

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Best answer chosen by User


27,163 Points
2013-03-21 8:53 am EST
Hello Kaylha_K,

Your cpanel username never changes, so it will always be the same. I have sent you an email to the primary email address on file with the cPanel username for you. If you are still having trouble with logging in using that username and password, please contact our Live Support at so they can assist you. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password. Be sure not to post any of that information here as it is a public page.

Best Regards,
Scott M

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