password doesn't work

Category: Cpanel

bestfr9
Asked:
2012-04-19 8:09 pm EST

Hits: 423
I am trying to access AMP. My email address and password take me to “Cpanel Login. My correct username appears there but when I enter my password I get an “Incorrect password” message.

Am I supposed to enter a different password on this screen? If so, what is it?

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Tim S.
Staff
6,907 Points
2012-04-20 7:21 am EST
Hi bestfr9,

Thanks for posting your question. I'm sorry you're having trouble with your password. When you log into AMP, you can reset your cPanel password. Here's a tutorial on how to do so:

Resetting your cPanel password in AMP

I hope this helps! If you need further assistance please feel free to contact us.

Thanks!

Tim S

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