Page fails to load when accessing CPanel

Category: Cpanel

bbougher
Asked:
2012-06-19 2:26 pm EST

Hits: 315
After typing in my CPanel credentials I get a page timeout after seeing the 'Redirecting...' for a while. I have tried several computers and browsers, but most are on the same network. My external IP is 75.146.48.129.

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Scott
Staff
19,433 Points
2012-06-19 2:38 pm EST
Hello Bbougher,

I did a preliminary check and your IP is not being blocked by the server. This may have to do with the network you are on. Instead of visiting the cpanel using the domain.com/cpanel URL, you can use an alternate of cpanel.domain.com This will take you over the regular internet port 80 in case the other is being blocked by the network.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M

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