My cPanel seems to be down...

Category: Cpanel

Brian.Mattucci
Asked:
2013-07-22 11:05 pm EST

Hits: 1,078
I tried accessing my cPanel via the link via the AMP, and it says "Safari cannot connect to https://secure122.inmotionhosting.com"

What's going on?

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johnpaulb-imhs1
Staff
5,495 Points
2013-07-23 10:51 am EST
Hello Brian.Mattucci,

Thank you for your question. I tested your cpanel and I am able to login successfully. You may be experiencing connectivity/routing issues, or on a network that is blocking certain ports. It is common for networks to block secure ports.

There are multiple ways to access your cpanel, I reccomend trying some of the alternate links to determine where the issue is.

These all go to your cPanel (be sure to replace domain.com with your actual domain) :
cpanel.domain.com
domain.com/cPanel

Also:
https://secure122.inmotionhosting.com:2083
https://cpanel.secure122.inmotionhosting.com

If none of these are working or this occurs again, I recommend performing a Ping/Tracert in order to determine where the connections stops.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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