I'm not really sure what cache our team was talking about, but I'll see if I can help.
If I had more information about the problem that you're having, I could help a bit more in advising what cache it is you need to clear. Without this info though, I'll have to give some general guides below:
<h2>Clearing memcache cache</h2>
The following article should help in clearing your cached content in memcache:
<a href='http://www.cyberciti.biz/faq/linux-unix-flush-contents-of-memcached-instance/' target='_blank'>HowTo: Flush Contents Of a Memcached Server Using Command Line</a>
There are a few options you can try, one of them being <a href='/support/website/ssh/how-to-login-ssh' target='_blank'>logging into shell</a> (as <a href='/support/website/ssh/root-access-faq' target='_blank'>root</a>) and running:
echo 'flush_all' | nc localhost 11211
<h2>Clearing APC Cache</h2>
Both the <a href='http://php.net/manual/en/function.apc-clear-cache.php' target='_blank'>official php documentation</a> and <a href='http://stackoverflow.com/questions/911158/how-to-clear-apc-cache-entries' target='_blank'>a popular answer on stackoverflow</a> state that you need to run the following php function to clear your APC cache:
If you're not familiar with how to do this, our <a href='/managed-hosting' target='_blank'>Managed Hosting Team</a> may be able to help.
If you're referring to simply clearing browser cache, <a href='/support/website/how-to/clear-browser-cache' target='_blank'>this article should help</a>.
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