I've logged in AMP, reset the cpanel password, but still can not login cpanel

Category: Cpanel

tianxi5
Asked:
2013-03-07 10:10 pm EST

Hits: 248
I've logged in AMP, reseted the cPanel password, but still can not login cpanel.
cPanel just show "Login Attempt Failed!".
Help me!

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johnpaulb-imhs1
Staff
9,690 Points
2013-03-08 9:51 am EST
Hello tianxi5,

Thank you for your question. Sorry to hear you are having trouble resetting your cPanel password.

In case you haven't seen it before, here is a link to the guide on resetting your cPanel password from AMP.

If you are still unable to login to cPanel, I recommend contacting our support team, so they can reset the password for you.

They are available 24/7 via:
Email: support@inmotionhosting.com
Phone: 888-321-HOST (4678)
757-416-6575 (Intl.)
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

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