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I can't reach my inmotion hosting account

Category: Cpanel

2013-04-09 1:09 pm EST

Hits: 339
For some reason, when I tried to log into cpanel from my home pc this morning, it was asking me for a windows domain login. When I tried my password, it didn't work, so I tried other passwords that I commonly use.

As a result, it looks like I'm unable to connect with the server that's hosting my site due to too many attempts on password. I can log in from my phone just fine, but not my home pc.

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Actually, I can't hit my domain at all.
5 Points
2013-04-09 01:34 pm EST



5,889 Points
2013-04-09 1:32 pm EST
Thank you for your question IcyNeko!

Sorry for the trouble with the login to your cPanel account. cPHulk may have logged your IP address in the database. For shared customers and customers on VPS or Dedicated servers without Root access, you will need to contact tech support to have your IP removed. Dedicated and VPS customers with root can follow the guide below.

Fix cPHulk Brute Force Protection lock out

Best Regards,
James R

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