Error in Cpanel acessing Softaculous

Category: Cpanel

ghjdfgfdg
Asked:
2013-04-10 2:42 pm EST

Hits: 532
I'm having an error acessing Softaculous thru Cpanel:
Internal Server Error
500
No response from subprocess ( (cpanel)) with exit signal: 13

The page is:
https://vps6027.inmotionhosting.com:2083/frontend/x3/softaculous/index.live.php

Tks in advance,

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Hi,
I am trying to upload files like I used to through my cPanel X - File Manager tool.
After trying to upgrade my Joomla 1.5, I noticed it resulted in not letting me login into my site for completion of the upgrade process. Therefore, I needed to restore my previous backup in order to maintain my site as it was. The problem I am facing now, and the reason I am writing is to ask for help regarding the following error message I am getting when I login into the cPanel X - File Manager and I tried to upload (replace) some files that I need to replace to get my site presented as it was before.

I AM GETTING THE FOLLOWING ERROR THROUGH THE "LEGACY FILE MANAGER":

Internal Server Error
500
No response from subprocess ( (cpanel)) with exit signal: 13
__________________________________________________
cpsrvd/11.34.1.13 Server at xxxxxxxx.inmotionhosting.com

In hopes that someone can shine some light om this error, I send my Thanks in advance.

Cheers,
JDavid
jdavid4it
0 Points
2013-05-10 04:50 pm EST

OTHER ANSWERS

0

johnpaulb-imhs1
Staff
9,625 Points
2013-04-10 3:27 pm EST
Hello ghjdfgfdg,

Thank you for your question. This is not a common error, and I had our Systems team investigate and correct it.
If this error ever occurs again, please contact live Tech support, since it is something our System Administrators can correct.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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