cPanel sidebar stats error

Category: Cpanel

paulsydaus
Asked:
2012-05-21 3:44 am EST

Hits: 745
I just noticed that expanding the stats pane on the left of my CPanel account returns a fatal error:
[a fatal error or timeout occurred while processing this directive] and only a handful of the expected number of stats. The issue only appears when logged into the reseller CPanel account. The other accounts work normally. I'm worried my account is corrupt somehow. Has anyone else noticed this?

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Scott
Staff
10,078 Points
2012-05-21 10:39 am EST
Hello Paulsydaus,

The issue was related to a permission on your server. I had the Tier 2 technicians fix that for you. Your stats should now show normally in the left sidebar.

If you have any further questions on the issue, please leave a comment below.

Thanks!
- Scott M

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