cPanel sidebar stats error

Category: Cpanel

paulsydaus
Asked:
2012-05-21 7:44 am

Hits: 523
I just noticed that expanding the stats pane on the left of my CPanel account returns a fatal error:
[a fatal error or timeout occurred while processing this directive] and only a handful of the expected number of stats. The issue only appears when logged into the reseller CPanel account. The other accounts work normally. I'm worried my account is corrupt somehow. Has anyone else noticed this?

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

Scott
2012-05-21 2:39 pm
Hello Paulsydaus,

The issue was related to a permission on your server. I had the Tier 2 technicians fix that for you. Your stats should now show normally in the left sidebar.

If you have any further questions on the issue, please leave a comment below.

Thanks!
- Scott M

You must login before you can post a comment about this answer.
Like this Question?

Support Center Login

Latest Questions

If you need some help, submit your question to our Community!
We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)
Ask a Question!
Recent Questions
  1. Warning Messages on homepage
  2. Parked domain not rolling over to main domain
  3. Has anybody using Frontpage 2003 had the message The web server at http://www.maghullramblers.com does not appear to have Windows SharePoint Services installed"
Browse other questions

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!