InMotion Hosting Support Center

Changed password but still can't log in

Category: Cpanel

2013-04-11 4:01 pm EST

Hits: 504
I changed my password but still can't get into cPanel. I'm going nuts.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



39,275 Points
2013-04-11 6:19 pm EST
Hello Katefl5,

Sorry for the problems with your Cpanel login. Remember that the USERNAME is not the same as your amp login, and it is case sensitive. I can't really post your login information on the Support Center - since this is available to the public. We therefore recommend that you call into the live technical support center. You have the option to contact them through phone/chat/email. They are available 24/7. Once you have verified your account via the last 4 digits of the credit card on the account or the AMP password, they can quickly update/change your password and verify that it's operational while you are talking with them.

If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.


Arnel C.
Community Support

You must login before you can post a comment about this answer.

Like this Question?

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!