InMotion Hosting Support Center

Changed password but still can't log in

Category: Cpanel

katefl5
Asked:
2013-04-11 4:01 pm EST

Hits: 494
I changed my password but still can't get into cPanel. I'm going nuts.

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Arn
Staff
23,894 Points
2013-04-11 6:19 pm EST
Hello Katefl5,

Sorry for the problems with your Cpanel login. Remember that the USERNAME is not the same as your amp login, and it is case sensitive. I can't really post your login information on the Support Center - since this is available to the public. We therefore recommend that you call into the live technical support center. You have the option to contact them through phone/chat/email. They are available 24/7. Once you have verified your account via the last 4 digits of the credit card on the account or the AMP password, they can quickly update/change your password and verify that it's operational while you are talking with them.

If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.

Regards,

Arnel C.
Community Support

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