Blank page after logging into cPanel

Category: Cpanel

Drummen
Asked:
2013-04-11 11:03 pm EST

Hits: 1,227
I get the username and password screen, I enter the information and the screen is blank. nothing is populating. It has been this way all day and I am not able to work on my website. please help.

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Scott
Staff
17,074 Points
2013-04-12 10:01 am EST
Hello Drummen,

I am able to log in, however I have my own password. You may want to try to access the cpanel via the cpanel subdomain to see if that helps. To do so, instead of typing example.com/cpanel, try using cpanel.example.com

If that does not work, you may want to contact our Live Support at support@inmotionhosting.com. Be sure to validate the account with the current AMP password or the last 4 digits of the credit card on file. You also will want to include the current cpanel username and password so they can log in as you. PLEASE be sure not to put that information in a reply here as this is a public facing forum and is for all the world to see.

Best Regards,
Scott M

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