Accesing my cPanel

Category: Cpanel

alexo2k
Asked:
2013-05-13 5:39 pm EST

Hits: 1,245
Hi, I contracted a VPS 1000 today, I wanted to access my Cpanel to change the index page and the login data isn't working, even when I used the information showed on Admin Details (username and password changed) it denies me the access. What can I do?

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Arn
Staff
16,724 Points
2013-05-13 5:57 pm EST
Hello Alexo2k,

Our apologies on the login issue. Typically, if you have problems logging in to the server, then one place you can get more information for your login is with the article Finding your Login information. However, in this case, I was able to confirm that the issue was in how the login was created. This has been corrected.

Please try the login again, and if you are still having the problem contact live support for further assistance.

If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.

Arnel C.
InMotion Hosting
Community Support Team

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Thank you, the problem is resolved.

Regards !!
alexo2k
8 Points
2013-05-13 6:01 pm EST
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