IP address blacklisted

Category: Blacklist Check

Michal
Asked:
2013-01-23 6:49 am EST

Hits: 818
Hi,

some emails sent from my domain wordtolatex.com are not delivered because the IP adress 66.117.14.157 (assigned to wordtolatex.com) is blacklisted at http://www.spamhaus.org/ and some other lists.

Can you please resolve this serious issue. Thank you.

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johnpaulb-imhs1
Staff
9,037 Points
2013-01-23 10:06 am EST
Hello Michal,

Thank you for your question. The IP address that you listed above is not the correct mail IP for your server, and at this time is not blacklisted with spamhaus.

The correct mail IP for your server is also not blacklisted.

I checked your domain's DNS, and your email is handled exclusively by google. When you point your 'MX record' to google, emails skip our servers and are handled directly by google.

If you have a bounced or failed email and need assistance troubleshooting the problem, I recommend forwarding the email to support@inmotionhosting.com for review.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@inmotionhosting.com
Phone: 888-321-HOST (4678)
757-416-6575 (Intl.)
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

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gr8 answer
fhk123
6 Points
2013-07-15 7:05 am EST
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