InMotion Hosting Support Center

Renew domain

Category: Billing

brentshanahan
Asked:
2013-07-05 4:36 pm EST

Hits: 1,265
I have been searching how to renew my domain name because it said it expired on the 3rd. I can't seem to find how to do it anywhere though. Is there something I'm missing?

I registered it through InMotion when I signed up for hosting and have clicked through everything I can find on AMP and CPanel but can't find where I click to pay for the renewal.

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JacobIMH
Staff
9,968 Points
2013-07-05 5:03 pm EST
Hello brentshanahan, and thanks for your question.

Domain names registered through InMotion Hosting are set for automatic renewal by default. So typically if a domain name has not been renewed, it is due to incorrect billing information being on account with us.

I see that you just updated your billing information roughly an hour ago. I see that you currently have two credit cards setup on your account. I'd recommend giving our billing team a quick call just to ensure things are properly setup at this point.

They can be reached at 888-321-4678 ext. 4 or via email at billing@inmotionhosting.com.

Please let us know if you had any further questions at all.

- Jacob

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