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My domain name is in redemption. Can you help me recover it?

Category: Billing

Condennehy
Asked:
2013-06-19 8:23 pm EST

Hits: 1,140
I am the registered owner of a domain name. Dennehyspub.com I bought this some years ago. I don't remember from whom I bought it and the then contact email is no longer in use. I would like to renew the lease on the domain. Can you help me do this?

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Arn
Staff
25,386 Points
2013-06-19 8:39 pm EST
Hello Condennehy,

I'm sorry to hear about your problems with the domain name. It appears that the domain name is in a redemption period with the registrar. The link with information I gave relates to how our domain registrar (Melbourne IT) works, but the process might be a little different for your domain's registrar. Unfortunately, we have no authority to recover the domain. You will need to contact the domain registrar and pay the fee to restore it - or wait until the name is free to register again on the internet . Here's the information that I can see on the domain name:

Domain Name DENNEHYSPUB.COM
Registrar TUCOWS DOMAINS INC.
Whois Server whois.tucows.com
Referral URL http://domainhelp.opensrs.net
Name Server NS.HEARTINTERNET.CO.UK
NS2.HEARTINTERNET.CO.UK
Status redemptionPeriod
Updated Date 11-jun-2013
Creation Date 01-may-2008
Expiration Date 01-may-2013
Last update of whois database Thu, 20 Jun 2013 00:28:07 UTC

As you can see, the domain registrar is Tucows Domains, Inc. I looked up their information for redemption issues and this is the link that I found:

What if my domain name is in the REDEMPTION PERIOD and I cannot contact my Provider?

They provide information on how to contact them to try to resolve this issue. I hope this helps get the problem resolved quickly. Our apologies that we cannot directly intervene on the matter. If you do have a grievance with the domain registrar, the governing body for complaints is ICANN - please go to the icann.org website for dispute resolution options.

Regards,
Arnel C.

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