InMotion Hosting Support Center

How to cancel Root Access request?

Category: Billing

InMotionFans
n/a Points
Asked:
2014-05-03 2:43 am EST

Hits: 32
Hi Support team,

I want to cancel my request for Root Access .How can I do it?
I will tell you the exact problem .Actually my client gave me his login credentials for AMP login but by mistake I made a request for Root Access without reading the terms and conditions which was saying an amout of 140 $/hr will charged or something so how Can I can that request ?.As I don't want my client to suffer from unnecessary charges. Please help me out as soon as possible.

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John-Paul
Staff
14,825 Points
2014-05-05 9:06 am EST
Hello,

Thank you for your question. Since this is just our public forums, I recommend contacting Live Technical Support, as soon as possible for immediate assistance.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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