InMotion Hosting Support Center

How Do I Opt out of Auto-Renewal?

Category: Billing

mjhoang
Asked:
2013-04-02 3:32 pm EST

Hits: 474
Hello, when my next renewal date arrives (06.09.13), I would like opt out of renewing my subscription. I understand that my site will no longer exist after this date. Please let me know if there is a problem with my request!

Thanks,
Joseph

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carlose
Staff
1,598 Points
2013-04-02 5:22 pm EST
Thank you for your question mjhoang!

There is nothing wrong with your request to opt out of auto-renewal. Unfortunately, the support center forum is not where yo can do this. You will need to contact our billing support to have your bill item changed. You can contact billing by calling 1-888-321-4678 ext 4 or emailing them at billing@inmotionhosting.com. You will need to verify in the email with teh last 4 of the credit card on file or the full current AMP password. They will be able to complete your request from there. Sorry for the inconvenience.

Best Regards,
James R

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