Cannot log into the website

Category: Billing

YttebG46Armory
Asked:
2014-07-04 1:17 pm EST

Hits: 22
If anyone tries to log into the example.com website, they are "greeted" by the following warning":

Warning: Creating default object from empty value in /home/userna5/public_html/wp-content/plugins/download-monitor/classes/download_taxonomies.class.php on line 154

I am the sole administrator and have not done anything with the site for a week, at which time everything was working fine.

Research tells me that this could have happened because of a php update. But I know nothing about this happening. I need to get the site back up. What can I do?

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JacobIMH
Staff
9,968 Points
2014-07-04 1:46 pm EST
Hello YttebG46Armory,

Sorry for the issues. There was a recent PHP update on your website to PHP 5.4 and it looks like this was causing problems with one of your plugins.

I've gone ahead and edited your .htaccess file in your home directory and added this line to force your account to revert back to PHP 5.3

AddHandler application/x-httpd-php53 .php


If you happen to notice issues anywhere else within your account, you might interested in reading our guide on using multiple versions of PHP on one account.

Please let us know if you run into any further problems, and sorry again for the inconvenience.

- Jacob

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