Team Member Profile: Shan F.

ShanF.Position: Support – Tier 1 Technical Support Representative

Been with InMotion Hosting since: June 2015

How have you enjoyed working in the web hosting industry since starting at InMotion Hosting?

I have enjoyed every minute. It is challenging and I learn something new everyday. I get to talk to people from all over the world and help with their sites. I love that I can dress causally and be comfortable at work and the free food doesn’t hurt lol.

What is your current role at InMotion Hosting? What do you like most about it?

I am Tier 1 Technical Support. I love the fact that I am not doing the same thing all of the time. I have learned so much in the last year. I am going to use that knowledge in my interview for advancing to Tier 1 Technical Support Expert soon.

What was the training process like?

The training process was awesome. I came in with the pipeline program and I was a bit worried I have done technical support for years but not specifically with web hosting. The trainers rocked though and made sure I understood. There was lots of hands on training and not just boring reading from a manual.

Coolest gadget you own, want to own or have read about?

The coolest gadget I own right now is the Samsung Gear VR. I love to use it to meditate.


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Quality Assurance Team helps clean the community

Last week our Quality Assurance Team, who is responsible for monitoring and providing feedback on all customer interactions, took to the street to pick up trash.

We appreciate the time our team members took to maintain the beauty of our street, and also for caring about our environment!

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Relaxation at InMotion Hosting



Last month InMotion Hosting wanted to do something special for our employees as a way of showing appreciation for all of their hard work and commitment to our customers. We provided our employees with the opportunity to catch a few moments of relaxation with a 10 minute chair massage.


We want to thank Soothe, who came out to our California offices, and the Advanced Fuller School of Massage Therapy, Inc. who was onsite in our Virginia Beach office for providing their services.






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IMH at Modern Femme Conference

Last month IMH attended the Modern Femme Conference held in Virginia Beach.

The Modern Femme Conference is a 3 day conference and trade show that brings together female entrepreneurs and speakers from different companies. The event promotes the empowerment of females in the work field and helps foster connections and relationships with other businesses.

Members of our Web Design Team, led by Amy C. were in attendance to promote web design and hosting services to the entrepreneurs attending the conference. They had the opportunity to meet with local and national business owners to learn about their business and how InMotion Hosting can assist with their web hosting needs.

InMotion Hosting did a raffle throughout the event that offered a free website to two winners. One of the winners was an entrepreneur starting their own natural and organic body care product line and the other was a business owner who makes her own jewelry.

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Mordern Femme Conference
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High School Students visit IMH

Recently IMH had visitors from Landstown High School and The Prudent Center who came on site to meet some of our employees and learn more about what we do!

Danny S. from our Marketing department gave a presentation about the importance of understanding what the client needs are and how we can meet those needs. He also spoke about managing their website once it is completed, as well as marketing their business online moving forward. One of our Web Designers, Barbara D. explained the process her team goes through when one of our customers wants us to build a website for them. She explains everything from talking to the customer about what they want in a website to coding the layout of their site.

Take a look at the pictures below to see how much fun they had!

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High School Students



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