Position: Support – Tier 1 Team Lead
Been with InMotion Hosting since: April 2015
How have you enjoyed working in the web hosting industry since starting at InMotion Hosting?
I really enjoy the challenge of keeping up with the latest technology! Getting to be hands-on with that technology on a daily basis is probably one of the coolest things.
What is your current role at InMotion Hosting? What do you like most about it?
Team Lead. I find that in my current position I can give training in guidance to others in order for our team to work together as a whole, successful unit. Coming from a Tier 1 position, I feel I’m in the perfect position to offer my guidance based on my experience to help others become successful. Some things that I like about InMotion Hosting are:
- Conscious about the environment
- Plenty of opportunity for bonuses in any of the support positions
- Work events!!! Are you kidding me. The summer event was probably the best work event I’ve attended professionally
- Continuing education program that reimburses for taking certifications and/or school classes
- The friendly, laid back environment
What was the training process like?
Initial: Very hands-on. Something that anyone can come in and accomplish. I came in without much prior web hosting experience. If I had any questions about how the training was going, or needed more information during my self-paced training, my trainers were right there for me to ask. On-the-floor: I like to consider it “live” training. It will usually happen that throughout my experience as a T1 that if I had an issue, someone from the higher tier would walk me through it. Most times that means they would visit my desk and walk me through the process.
Coolest gadget you own, want to own or have read about?
Coolest gadget I’ve read about: http://fortune.com/2015/10/29/water-desalination-stage-2-innovations-manoj-bhargava/
What would you like to tell us about yourself?
Always seeking a challenge. I really enjoy being part of the team that provides the best hosting, customer service, and reliability in the industry.
Would you like to be part of a growing company like James? Send your resume to email@example.com for review.