The Official InMotion Hosting Blog

Category Archives: Technology

The New Norm in Cyber World

hacking

Being security aware is becoming more and more important in the web hosting world. Over the past year, it has been estimated that the damage caused by DDoS and Hackers is costing the global economy approximately $2.5 Trillion a year in losses. In the first quarter of 2013, DDoS attacks grew by over 700%. If you believe you have never been impacted by a DDoS or Hacker attack, you are wrong.  You have been impacted by either a DDoS or Hacker Attack, and you probably lost revenue or customers due to the attack.

Although DDoS are not new and we’ve been hearing about them in the news for years, the types of DDoS attacks are becoming larger and more sophisticated.  What is concerning to me is that most individuals and companies who have a web presence don’t even understand what a DDoS attack is or the fact that at some point in the past, their website has been impacted by a DDoS Attack.

What is a Denial of Service attack (DoS)? A DoS attack is quite simple. The attacker attempts to prevent a website from functioning properly by sending a large amount of requests or other traffic to the target website causing it to become unresponsive.

With all the great advances in technology, there is always someone trying to exploit the technology to do harm. When companies started using distributive technologies for business purposes, attackers started using distributive technologies to enhance their attacks.  Just a few years ago, a large DDoS attack was 10-20mbs of traffic. Today, we regularly see DDoS attacks between 2-4gbs in size and we have seen attacks as large as 10gbs. There have been reports of DDoS attacks exceeding 100gbs.

DDoS attackers are extremely clever, and believe it or not, you may have unknowingly helped one of the attackers to attack another site. It’s true! You may be helping a DDoS attacker right now and don’t even know it. DDoS attackers are always looking for ways to exploit computer systems to host their attacks. Attackers use several techniques to gain access to systems. The most common are:

  • A malicious program is installed on your system and connects it to a hidden server, enabling the hacker to gain enough control of your system.
  • A malicious program is installed on your system allowing the hacker to monitor your key strokes, thus providing the hacker with account information.
  • Hackers gain access to systems through a security exploit in an application.

Once a system has been compromised, the attacker connects your systems to other compromised systems forming a botnet. Once the attacker has enough resources to take down the intended target, the attack is on!  The next thing you know, your IP address is being blocked and your customers are no longer able to get to your website.

Not all hackers are interested in sending DDoS attacks. In many cases, the hackers are interested in using your compromised system to send out email SPAM. This has been a growing trend throughout the industry.  Over the past year, we have seen a steady increase in customers’ sites being exploited to send SPAM.

The reason for this trend is quite simple. Most people who have an individual website don’t understand the need to keep their website application(s) up-to-date with the latest security patches, creating a bigger risk for a hacker to exploit the vulnerability. Recently one of the major content management systems (CMS) reported major security vulnerability in an older release. Within a few hours, hundreds of thousands of systems around the world were compromised by hackers exploiting the vulnerability.

The good news for our customers is that we take security very seriously and we work very hard to minimize hacks and DDoS attacks. With our recent upgrades to our networks, we have significantly reduced the number DDoS attacks. Unfortunately, there is only so much we can do and we need your help to be more security conscious.

We can block the DDoS attacks, we can tell you about the vulnerabilities with your website, but if you don’t act on our recommendations, there is a very good chance you will be the next victim of a hack attack. If your website has been hacked or you feel as though you may have been hacked, please feel free to contact us. We’re here to help you and we want to make sure you get the best service in the industry.

Domain Transfers, Pain Free

imh_domain_concierge_logoHey everybody!  It’s me again, the weird one who talks about Doctor Who and breaking things all the time.

I’m here to help.

Have you ever transferred a domain from one registrar to another?  Has it ever gone easily?

I can already read your mind.  It’s like we’re connected.  If you said yes to the first question, you probably said no to the second question.

I know how domain transfers work, I’ve done them for customers before as well as transferred a domain myself.  I’m not going to lie, it’s a pain.

First, you have to update all your WhoIs information to ensure that your contact information is up to date.  Then, you have to unlock or release the domain you want to transfer at your current registrar.  Then you have to get the EPP code and provide that to the registrar you are transferring to.

Then come the emails.  There are probably about a million emails you have to go through (give or take a few hundred thousand) from both registrars.  You will probably get an email from your current registrar asking if this is really what you want to do.  You will probably have to reply to that email or log in to confirm this.  Then you will get an email from your new registrar confirming that this is what you want to do.

Then you wait 5-10 days.  Then you get some more emails.  Then the old registrar tries to offer you a discount to stay.

Eventually, with enough tenacity, you will get that confirmation email from your new registrar confirming that the transfer has been completed.

Phew.

That’s a lot.  If at any point in that process, you miss an email, or take too long to respond, or it doesn’t go through, you (or your registrar) can cause the transfer to fail and you have to start all over.  I honestly believe that domain transfers are the leading cause for people being prescribed medication.  (I could be wrong there, but if you have ever had a domain transfer fail, you get where I’m coming from.)

We saw that problem.  We heard your frustrations.  We understand and empathize with you.  We’ve been there.  We know that everything is out of your hands because it’s out of our hands too.  All we can do is wait for the emails and let the registrars do their thing, and that is annoying.

So, we set out to fix it.  And thus, Domain Concierge was born.  It was like a technician’s fairy tale.  Do you hate domain transfers?  Do they make you Hulk furious?  Let us do it for you.

With domain concierge, you give us the keys and all you have to do is sit back and relax while we handle the transfer and registrar negotiations for you.

As the weather warms up, this is a dream come true.  You can sit on the beach, or at the lake, or take your family to Disney and not worry that you’ll miss one of the important emails from your registrar.  Heck, if you’re up for it, you could take a total stranger to Disney and share the love; maybe someone who wrote a super informative and mildly entertaining post about InMotion Hosting’s Domain Concierge service.  (You can reach me through the comments section.)

The best part of this?  You can do it all from your AMP login.  Yep.  You don’t even have to pick up the phone and call us.  A few clicks and we’ll take it from there.

I mean, you can pick up the phone and call us.  Support is here 24/7/365.  Call us if you have a question, or if you’re lonely, you know, whatever.  We’re here for you.

Introducing the NEW InMotionHosting.com!

InMotion Hosting is proud to announce the launch of our all new website, InMotionHosting.com! The process for revamping our eCommerce website was quite extensive and involved a team of over 20 associates located in both our California and Virginia offices to launch it successfully.before

On top of our leadership team, this included multiple web designers, web developers, copywriters, systems architects and project managers! We also had input from our Sales, Customer Community, Customer Experience, Support and Human Resources departments. It was truly a company-wide effort.after

The new website is built with modern HTML5, using tools such as GitHub, Typekit and Bootstrap. It is an improvement for our customers and prospective customers as it loads faster and employs a cleaner user interface. The new InMotionHosting.com also uses up to date accessibility standards that allow our users to easily navigate the website via keyboard.

We invite you to check out the brand new InMotionHosting.com!

Jeff Bishop is a Product Manager at InMotion Hosting. He has worked on building out InMotion Hosting’s product offerings including Web DesignPremier SupportDomain ConciergeCommercial Class Dedicated Servers and more. In the future he will be working on new and improved VPS packages, server clustering and more! When Jeff isn’t busy being a nerd at work he likes to hike at Runyon Canyon in Los Angeles and go bar hopping.

CPU Usage Graphs for Business Class Customers

Ever wondered how much CPU you use in a month? 24 hours? We are excited to announce an awesome new feature for our Business Class customers (Launch, Power & Pro accounts) that allows you to learn exactly how resource intensive your website is.

To access your usage graph, simply select “Resource Usage,” in the Logs section of cPanel.

To access your usage graph, simply select “Resource Usage,” in the Logs section of cPanel.

This feature will be enabled in mid April. To learn about your CPU usage, simply click “Resource Usage” in the advanced settings section of your cPanel and the graphs will populate.

 

An example of a shared CPU usage graph.

An example of a shared CPU usage graph.

This tool can assist you in determining when you may need to upgrade your server to a VPS. As always, if you need help understanding your usage graph, our support representatives are standing by 24×7.

Jeff Bishop is a Product Manager at InMotion Hosting. He has worked on building out InMotion Hosting’s product offerings including Web DesignPremier SupportDomain ConciergeCommercial Class Dedicated Servers and more. In the future he will be working on new and improved VPS packages, server clustering and more! When Jeff isn’t busy being a nerd at work he likes to hike at Runyon Canyon in Los Angeles and go bar hopping.

The Importance of a Responsive Web Design to Your Business

So, you started a business and it was successful. Awesome!  Then, you decided to expand to the internet to increase your foot traffic, sales, or company recognition. Great!  Now that your business is represented online, the breadth of possibilities is practically endless.  A solid online presence is a great way to display the important aspects of your business and to increase the effectiveness of a marketing strategy.  We are in a mobile, digital age, so in order to meet the needs of your clientele, having a website that works on all any device, regardless of screen size is a necessity.  Developing a responsive site design is the way to achieve this.

Works just as well on the computer as it does on the tablet.

Works just as well on the computer as it does on the tablet.

What Is Responsive Web Design?               

What does it even mean?  There are so many terms for websites and how they interact with technology, (mobile devices: cell phones, tablets, netbooks, etc.) and that is the main principle behind the term “responsive web design”.  Here is a chart that explains the variety of terms that describe how a site works on a mobile device:

responsive_web_table

For the sake of clarity, we are going to refer to all sites who adjust based on the device accessing them as “responsive”.  The method you choose to build your site with is up to you; this is more focused on why you want your site to be considered responsive more than how you choose to make it that way.

How Will Having A Responsive Website Help My Business?

Your website is the first thing a lot of your customers will see before even entering your physical store, assuming you have one.  You, or your company, spent a lot of time and money developing a website that encompassed the values of the business, presented information cleanly, is easily navigated, and highlighted the most important features of your company.  You want those factors to be evident online no matter how your clients choose to access your site.  You want the site that appears on a computer to look just as good on a tablet or smart phone.  It needs to be easy to use and provide all the information that is important on the go.  Culturally, we don’t stop for anything anymore, and a responsive website allows customers to connect directly with your business without having to be in front of a computer.

From a marketing perspective, a responsive website can enhance the effectiveness of your marketing campaign by allowing potential customers to instantly connect with you.  There is no delay or attempting to remember to “check that site out when we get home”.  Your customers can see your add and immediately look at your website.  Modern marketing often utilizes mobile devices to make advertisements more effective, so a responsive web design broadens your marketing options.

If you aren’t using a responsive design, you’re running the risk of your site not displaying properly.  Menus, alignments, or images could be skewed or proportioned incorrectly, your client may have to scroll around to find content, or it may be so muddled it’s illegible.  By implementing a responsive design, you know everything will be laid out clearly and the most important information can be featured conspicuously.

A responsive layout for your website will also assist in maintaining brand recognition.  By making your site responsive you will be able to ensure that your site looks the same whenever or wherever it is accessed.  This is especially effective if you choose to have an adaptive layout as that will give you more control over the specific placement of banners, images, and text.

As technology advances, more options become available for handheld devices.  For example, the iPhone alone has gone through four different screen sizes and six different screen resolutions since its initial release.   Having a responsive website not only allows your customers to see your site at its best as a representation of your business, but it also means there is less of a need to continually redevelop new layouts to keep up with the ever changing technology of mobile devices.

How Do I Make My Site Responsive?

Making your site responsive really depends on how your site is being, or was initially built.  For example, if you are using a content management system like WordPress, Joomla, or Drupal, you will be able to find a wide variety of themes that are already designed to be responsive.  If you are going down this path, be sure to check any custom CSS that may dictate the layout of your site before making it responsive.

If your theme isn’t already responsive, you can make it so in systems like Joomla through custom coding or modules like Bootstrap.  Our Support Center has a helpful article on how to do this!

If your site was custom built, you will want to contact your developer to see what options they have available to make your site responsive.  If you haven’t built your site yet, but know you are going to be working with a developer, be sure to ask if they include responsive designs in their services.

Responsive site layouts open a world of possibilities to your site and your business.  Not only does it allow you to ensure the online representation of your business is as neat and tidy as your storefront, but it will allow you to connect with more and possibly new demographics of customers.

Czaja Silvasi is a QA Representative who monitors InMotion Hosting’s Sales, Support, Billing and Web Design teams to make sure they are giving our customers their absolute best. When she is not busy at work, she enjoys Roller Derby and organizing over 15 pairs of Chuck Taylor shoes that she keeps in her closet. She also has a few awesome websites she runs, but they are not 100% work appropriate.  Czaja first joined InMotion Hosting in 2011 as a Customer Care Representative and recently celebrated her 2 year anniversary with the company.

Major Data Center & Network Upgrades Completed

Over the past year, InMotion Hosting has invested heavily in upgrading our infrastructure, data centers and advanced hosting services. We had already set the bar high by having one of the most reliable network uptimes in the industry, but we have reset the bar even higher by adding more features, bolstering our infrastructure and adding amazing new services.

What does this mean for you? It means we are doing even more to improve your experience with us. Some critical adjustments we have made include:

  • Additional redundancy and bandwidth capacity to our internal network
  • Partnered with the Tier 1 bandwidth providers to insure you have the best and fastest paths to your web services
  • Added more redundancy and bandwidth to our backend networks
A hallway in our West Coast Data Center full of Dedicated Server towers.

A hallway in our West Coast Data Center full of Dedicated Server towers.

This means that we can actually provide 99.99% uptime or better. Many of our competitors promise that they can maintain 99.9% uptime – this means that you could be down for over eight hours per year. We found that unacceptable so we beefed up our network to better serve your needs.

In addition to upgrading or network, we have invested in upgrading our shared server fleet. Our new servers have more CPU power, more RAM, and more disk space, giving our customers better performance and reliability over our old server fleet. Couple that with new Commercial Class Dedicated Servers, our brand new Premier Support team and our vastly improved one-click application installer and we have made a lot of great changes for you in 2012 and the beginning of 2013! We’ve got a lot more in store, so make sure to check back often to see what we’re up to!

Mark LaForest is InMotion Hosting’s Director of I/T. He joined us in 2012 to oversee our Systems team, improve our network and make our data centers shine. Mark hails from Austin, Texas and prior to joining InMotion Hosting proudly served in the US Air Force for over 12 years. When Mark isn’t fussing over our network and data centers, he can be found helping to run the Board of WatchCollectors.org, a non-profit dedicated to horology and the collection of rare time pieces.

A Few Reasons to Upgrade Your Server

Is your site or business growing in popularity?  Has your online presence, email, and website become such an integral part of your business that any interruption to service can slow your operations down?  It may be time to look into upgrading to a higher server level.

If your website is as popular as Regina George, it may be time for an upgrade.

If your website is as popular as Regina George, it may be time for an upgrade.

What does it mean to upgrade?

There are three primary server levels, shared servers (Business Class), Virtual Private Servers (VPS), and Dedicated Servers. Each level of hosting offers benefits to your website. Prioritizing your site’s requirements will help you decide which level of server to purchase. You may choose to start with a shared hosting package initially. However, as your company grows and your site becomes more successful and critical, you will want to consider moving up to a VPS or even dedicated hosting package to continue the success of your website.

While we do offer a variety of plan options on each server level, this article is specifically going to review the reasons for upgrading to a VPS or Dedicated Server option.  You may find that you need more websites, databases, or parked domains but not a higher server level.  In cases such as that upgrading to a higher shared hosting plan may be all you need.  Our Support Department is a great resource if you don’t know exactly where to go on your upgrade.

How do I know when I need to upgrade?

I’m so glad you asked.  Below I’ve listed 5 great reasons to contact our Support Team about your upgrade options.

  1. Stability, Speed, and Uptime.  At InMotion Hosting we have an uptime percentage of 99.9%, so while being on a shared server means you are more likely to experience small instances of downtime, it does not mean it is guaranteed to happen.  From a business perspective, more stability on your email services and website is often worth the expense of a VPS or Dedicated account.  You must balance the importance of the price of the package against the value of increased stability.
  2. To be able to run resource intensive applications.  If you are looking to expand your website, need to utilize a larger application, or want to be able to host videos or downloadable content, you may want to look into an upgrade.  This is not only to ensure your server has the resources to allow your site to run at its peak, but it also ensures your site does not interfere with other accounts on the same server.
  3. Direct access to the server.  In order to ensure that our shared servers remain as stable as possible, root access to the server is only available on VPS and dedicated accounts.  So, if you’re a developer and need more room to experiment or to install extra software, an upgrade may be necessary to achieve your goals.
  4. Multi-Site Development.  As a designer, developer, or reseller, you may need to upgrade as you get more clients.  Our VPS and dedicated servers do not have a limit to the number of add on domains you may host on one account.  Further, VPS and Dedicated servers come with access to Web Host Manager (WHM) so you can give your clients their own cPanel while maintaining control of the account on your server.
  5. Business success!  Obviously, this is the best reason to have to upgrade because it means that your business is booming and your site is so busy and receiving so many hits it is driving traffic to your company as it was designed to do.  If this is the case, congratulations!  You may need to upgrade to meet the increasing demands of your client base.  Similarly, if you are planning a large marketing campaign or know you will be getting national attention, you should contact us to upgrade before the campaign runs.  This will ensure that your site will always be available, even as traffic soars, without interruption.

Successsss

Whether you are upgrading out of necessity or for added stability, we have a selection of packages specially tailored to fit your needs with room for continued growth.  Like all aspects of your business, planning ahead to ensure that the hosting package you have will give you the desired outcome is the key to success.

Czaja Silvasi is a QA Representative who monitors InMotion Hosting’s Sales, Support, Billing and Web Design teams to make sure they are giving our customers their absolute best. When she is not busy at work, she enjoys Roller Derby and organizing over 15 pairs of Chuck Taylor shoes that she keeps in her closet. She also has a few awesome websites she runs, but they are not 100% work appropriate.  Czaja first joined InMotion Hosting in 2011 as a Customer Care Representative and recently celebrated her 2 year anniversary with the company.

moodle admin

Installing Moodle Using Softaculous

Moodle, an acronym for Modular Object-Oriented Dynamic Learning Environment, is an open source suite of software tools that is designed for those who wish to create educational courses or web pages that have a more natural and organic method of learning and teaching. Appropriate for use on Windows, Apple and Linux operating systems, Moodle software allows for complete customization and changing of base code to meet the exact needs of the programmer and educator.

Moodle can be easily installed via the cPanel with the program Softaculous.

First, sign into your cPanel and get Softaculous up and running.

softaculous cpanel

Once you have the program running, locate the Educational tab in the left-hand sidebar and select Moodle.

educationalCMSinstall

A window that has the option to install Moodle
should appear.

Once installation is selected a window with a series of question prompts will appear. Fill these boxes in, choosing the name you want for your main file directory.

In Directory:
The directory is relative to your domain and should not exist. e.g. To install at http://mydomain/dir/ just type dir. To install only in http://mydomain/ leave this empty.

 

This is also where you will set the parameters for your site. Here you choose the type of encryption and security you want. This is also where you will set up an administrative log in that provides access to all elements of the program. You will need to select a user name and a very strong password.

installmoodle

You can choose to have a copy of successful installation confirmation emailed to you, if you wish to have additional copies of this information, at this point in the process.

Once this information has been filled in, select Install at the bottom of the window.

Common Errors

Hopefully the installation should run smoothly. But Moodle is a dynamic platform that requires some up-to-date features of the latest PHP server software. If you get a message like this:

thePHPversionislessthantherequired

The following errors were found :

  • The PHP Version is less than the required 5.3.2

howtocheckyourphpversionSimply check with your host provider that your server is running the required version of PHP to get Moodle up and running. You can check this in cPanel yourself by looking at the left-hand sidebar. If you have a VPS or dedicated server, this is something you can upgrade quite easily for yourself to fix the problem.

 

When the installation is complete, you should receive a confirmation message. If you chose to have one emailed, you should also receive that shortly after the completion of your installation.

With Softaculous, installing Moodle is as easy as a few simple clicks and providing a few pieces of basic information. That is all it takes to install a powerful suite of software tools that allows programmers, developers and educators to work together to create new types of learning and educational modules that use a revolutionary way of teaching.

Moodle Back-end

moodleadmin

Moodle provides a powerful suite of tools that allows for complete customization to meet the exact needs of the developers and educators. Free, open source software tools such as Moodle allow for easy access to powerful technologies that can be tailored to meet individual needs. Moodle works across the main operating systems and is free to use and manipulate to the needs of one’s site or educational program.

web behavior

Consumer Driven Web Trends, Predictions for 2013

In a previous post on “Online Research Methods” I demonstrated some of the research techniques available to SEOs, writers, marketing experts and big data analysts. During my own research on web trends I have made some interesting discoveries that can help you learn about upcoming web search behavior related to your own niche.

I’d initially like to expand on use of the research methods I use from the original research method infographic. I have a personal interest in finding out what our own audience would love for me to write about, either through feedback, or understanding our audience demographic better. Taking a refreshing new look at where your audience comes from once in a while is a great exercise once in a while from a marketing standpoint.

First off I’d like to show you the “Google Trends” tool. There is a similar tool in Adwords that shows you a volume of search against certain keywords. The Adwords Keywords tool is insufficient for projecting trends for as there is no historical data. To ascertain what trends are breaking out, what is current, and relevancy to other behaviors that are following the same rate of change and seasonal behaviors, you’ll need the Google Trends tool.

Adwords Keywords tool is a great tool for scraping together a bucket list and finding which keywords present current opportunity for optimizing your site or advertising campaign. If you want to get down to the real nitty-gritty and find out why the opportunity exists, you need to find which opportunities are growing, plateauing, or falling.

Below is a graph I screenshot from the Google Trends tool. It has it’s own forecasting tool in it, and a bunch of related terms suggested for you to plug in and test out. I simply used search terms relevant to our audience taken from our popular posts and after a few permutations of related keywords. I found something that stood out as a rising trend that warranted further investigation. I’ve overlaid the trend graph with a the rough projection so you can see what caught my attention:

Out of all the interest in online web applications and and developer tools, the term “web apps” seems to show a distinct seasonal activity on top of a steadily increasing trend.

Clicking on the “web apps” tab gives us further segmented information on this activity. Google shows us not only is the term rapidly increasing in frequency of search but alongside it are many new breakout terms related to mobile devices. Note the mention of “android web apps”, and “web apps iphone“.

Where Is This Online Trend Behavior Coming From

Head on over to Google Correlate, which finds search patterns which correspond with real-world trends. Here we can see what consumer driving forces are behind online trends by matching search volume patterns. Search terms may not be related, but by comparing seasonal behaviors you can tie-in the effect of the real world events.

In the case of the search term of “web apps”, Google suggests that the behavior for “iphone web” closely matches all the smaller seasonal peaks and possibly sale periods. Google has in it’s algorithms a correlation coefficient called “r”. The closer the correlation coefficient is to 1, the less variance there is between two trending behaviors.

I will certainly be paying closer attention to iPhone developments and releases now, with a view to how they impact our mobile app behavior.

how-to-install-prestashop

How To Install Prestashop Using Softaculous In cPanel

In a previous article, I introduced you to what Softaculous was all about: A utility software in your control panel which automates the installation of website applications. Today I’m going to demonstrate how to install Prestashop, an eCommerce Content Management System. Below is a screenshot of the user view of the Prestashop shopping channel installed without any modification. You can see there is plenty of opportunity to optimize the template to your liking, and I was pleasantly surprised with the amount of documentation available through the back-end to help you.

So don’t be afraid! Not only is Prestashop an easy install made especially fast through Softaculous, but I’m glad to see a plethora of supporting documentation and templates to continue optimizing to your heart’s content.

I will guide you through my firsthand experience of installing Prestashop, including some little errors to be aware of and what they mean.

Preparation To Install Prestashop:

Make sure you have enough allocated MySQL databases. Depending on your hosting package, if you already have a CMS website like WordPress installed, you may need to check your available allocation. One install of Prestashop will take up one additional database if you have that in your allowance. You can check this under your cPanel left-hand sidebar for Database allowances.

Add a subdomain if you want to separate your shopping area from your main URL. For example, shop.domain.com. You can do this through cPanel in the Domains Module; select Subdomains, and complete the form prompts in the frame when you click through.

How To Install Prestashop:

In your cPanel, open Softaculous, which you’ll find in the Software/Services module near the bottom.

In Softaculous, select the Prestashop application. Prestashop is one of the more popular applications, so it will likely appear in the homepage of your Softaculous. In case you don’t recognize their logo, it should also be filed from the left-hand sidebar of categories under eCommerce.

Once you click Install, you’ll be prompted with a single page input form. Check each form field. Make sure you check where you want Prestashop installed; it will give you subdomain or folder options. You do not need to create a folder, Softaculous will create one for you if you choose. Make sure you update your Admin Account settings to your correct email.

Now Let The Self-Install Commence:

If you tried and failed once, Softaculous will prompt you with a list of existing files that are duplicated with the following error message:

“Installation cannot proceed because the following files already exist in the target folder :”

Simply scroll to the end of the list of files, and check the box that says “Overwrite Files.”

It is likely that your first attempt to install may have failed if you didn’t have any remaining MySQL database allocation. If this is the case, you will see “The MySQL databases could not be selected” come up as an error message.

Hopefully the installation should go smoothly and all within 4 minutes. Softaculous will display a completion message and send you an email of your installation notes.

How To Administrate Prestashop:

To access your “Back Office,” go to yourdomain.com/admin123 as prompted by your Softaculous installation notes. Upon your first visit to the back-end, Prestashop will prompt you to change folder names for security reasons. To do this, leave the Softaculous application and return to cPanel Home; then go to your File Manager in your cPanel, which is located under the File module.

Once in the File Manager, finding the correct file is easy under the visual folder tree. Renaming a folder is as simple as right-clicking to bring up a drop down menu.

Your new Prestashop install should now give you “Back Office” access with these momentary security precautions in place. Simply go to yourdomain.com/admin123XXX, and upon completing the password prompts you will now have access to the Prestashop admin:

That’s it! You’re done. The back-end access is full of intuitive modules to add and navigate around. Honestly speaking, it probably would have taken you longer to read this article than complete the install itself! I managed to run through this install myself in just about 10 minutes with Softaculous and cPanel running. It’s more likely that you’ll manage a smooth install without bumping into any database errors as long as you follow the checkpoints I made at the beginning.